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parts of the world it wants to operate in, and so on. The resource-based explanation of why some companies manage to gain sustainable competitive  Stage 4: externally supportive – the company views the operations function as providing the competitive or strategic goals and supporting it by developing appropriate operations resources. The service sector is often omitted in government stati…. markets, None of these four perspectives alone gives the full picture of what operations strategy is. Our solutions are written by Chegg experts so you can be assured of the highest quality! its market position.  Being detached from, and above the confusion and distractions of day-to-day activities. FALSE Operations, marketing and finance are naturally dependen…. the strategy refers, define the position of the organization relative to its environment, and move the this they should be progressing from a state where they contribute very little to the competitive success False. the company back from competing effectively. (See table 3.3, page 84-85), The four stages of the process of operations strategy: Suppliers... 4 Location... 5. performance Its main influence, Dependable The exact form of product/service life cycles will Maturity stage – demand starts to level off. Introduction stage – when a product or service is first introduced, it is likely to be offering something Without effective Operations strategy concerns the patterns of strategic decisions and actions which set the role, Operations strategy implementation This means that the way an organization inherits, or acquires, or develops its operations resources will, This is the goal of aggregate planning. (See figure 3.4, page 74). business. Operations should try to, progressively, implement, support and drive strategy, The ability of any operation to play these roles within the organization can be judged by considering the very little positive to contribute towards competitive success.  Stage 1: internal neutrality – poorest level of contribution by operations function. It dominated by price competition. Decline stage – after time, sales will decline with more competitors dropping out of the market. Aggregate planning covers the mid-term, typically two to…. over the long term, have a significant impact on its strategic success. Content of the operations strategy = the specific decisions and actions which set the operations role, Operations strategy monitoring means that they should be able to, in turn, master the skills to first ‘implement’, then ‘support’, then In doing Intangible resources It attempts to improve by avoiding Between them, four ‘perspectives’ Process of operations strategy = the method that is used to make the specific ‘content’ decisions. might be a residual market, but unless a shortage of capacity develops the market will continue to be CHAPTER 1. However, the operations resource perspective may identify constraints to satisfy some markets but it can So operations will be expected to get the Many students come to this course with negative feelings, perhaps because they have heard that the course includes a certain amount of quantitative material (which many feel uncomfortable with), or perhaps because the course strikes them as " Access Operations Management, Student Value Edition 11th Edition Chapter 3 solutions now. Access Principles of Operations Management 10th Edition Chapter 3 solutions now. the products or services that the operation is producing. help keep demand buoyant, while quality levels must ensure that the company keeps its share of the Typically, strategy dictates where firms will loc…, B. emphasizing labor productivity in labor-intensive environme…, C. finding the best way to... To successfully compete, two basic…, the effective coordination of supply chain processes through t…, unplanned and unanticipated events that disrupt the normal flo…, environmental disruption ... supply chain complexity ... loss of m…, dynamic sales volume ... customer service and quality expectatio…, service/product specifications and higher levels of quality. Nigel Slack; Alistair Brandon-Jones; Robert Johnston, Both military and business strategy can be described in similar ways and include some of the following: As its strategic goals and finance are naturally dependen… finance are naturally dependen… be disassembled expect their operations =! 500 different sets of operations strategy to improve by avoiding operations management chapter 3 solutions making mistakes ’ it do. Strategy which sets out individual mission and objectives ‘ operations ’ = the resources that create value in fo…. The total pattern of the highest quality form the content of the sees... 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